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Leeward Community College's Workforce Development Office (OCEWD) is located on the Diamond Head end of the Leeward Community College campus, with ample free parking. We are on the city bus line, which makes it convenient to commute from anywhere on Oahu.

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Get In Touch

ocewd@hawaii.edu
(808) 455-0477
96-045 Ala Ike, Room CE 101, Pearl City, HI 96782

Our Location

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Course Number (BUS5512)

retail cashier with customer
The need for leading, promoting, and enhancing a customer-focused culture is essential within every organization. This one-day workshop will explore the basic necessities of customer service for any organization. You will learn and practice different skills and techniques, including drawing from your own personal experiences to share the benefits and challenges. Consider this workshop as a re-energizing time to build and expand from where you are now.

Joy Mahiko 
Workforce Development Coordinator
jmahiko@hawaii.edu

For assistance call our office at 455-0477.

There are no prerequisites for this course.

Upon successful completion of this course participants will be able to:

  1. Develop the skills and strategies to deliver the core principles of customer service that all customers expect. 
  2. Recognize your current strengths in customer service and areas you or your team can improve on. 
  3. Recognize who the customers are and how to build a base of loyal customers. 

Course Schedule

Online registration is for debit/credit card purchase only. For other payments, use Standard Registration.


Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.


Course Resources

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