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Leeward Community College's Workforce Development Office (OCEWD) is located on the Diamond Head end of the Leeward Community College campus, with ample free parking. We are on the city bus line, which makes it convenient to commute from anywhere on Oahu.

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Get In Touch

ocewd@hawaii.edu
(808) 455-0477
96-045 Ala Ike, Room CE 101, Pearl City, HI 96782

Our Location

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Course Number (BUS5508)

female coworkers talking
A positive work environment makes employees feel good about coming to work. It is especially important to maintain a positive workplace because it reduces workplace stress and conflicts. In this workshop, you'll gain the skills and strategies to predict, prevent, and resolve conflicts that commonly happen when people work together. Learn techniques to maintain composure and respond confidently as the mediator or negotiator. 

Joy Mahiko 
Workforce Development Coordinator
jmahiko@hawaii.edu

For assistance call our office at 455-0477.

There are no prerequisites for this course.

Upon successful completion of this course participants will be able to:

  1. Define the types of conflict and how it can escalate.
  2. Recognize the signs of a conflict or dispute.
  3. Use strategies to prevent and resolve conflicts.
  4. Identify effective intervention strategies.
  5. Practice different forms of communication to resolve workplace conflicts.
  6. Collaboratively problem solve common workplace conflicts.

Course Schedule

Online registration is for debit/credit card purchase only. For other payments, use Standard Registration.


Click on a course section below to see dates and to add to your cart. Course details and schedules are subject to change without prior notice.

BUS5508-0315

Course Resources

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