coordinator contact

Joy Mahiko
For information contact main office
For a customized training solution email​​
If you choose not to register via credit card online (below), you may still register by walk-in, mail, fax or email, and pay by cash or check. Credit card payments are only accepted online or in-person.​​

​BUS5503 - Communicating Effectively

​Course Description
Improve your interactions with people in your workplace and at home. Multiple Ways to Communicate and Connect are for those who often struggle to find that middle ground between being too aggressive and too passive. Participants will learn how to counter manipulative tactics of difficult people and learn the critical skills of listening, asking questions, and being aware of nonverbal messages. Recognizing the elements of communication can reveal information about ourselves, and how to get a handle on managing ourselves for a professional image.

Learner Outcomes
Upon successful completion of this course participants will be able to:
Identify common communication problems.Learn to identify and interpret non-verbal messages.Develop skills to respond to challenging questions in difficult situations.Practice listening actively with empathy to others.Manage difficult situations with professional dignity.

​​Click The Button Below For Course Schedules And Registration

All course details and schedules are subject to change without prior notice.